Career journey
From specialty pharmacy and patient care to PBM technology and AI governance.
Career timeline
2010 to 2013
Patient Access
Pharmacy Care Coordinator
US Bioservices Specialty Pharmacy (AmerisourceBergen), Frisco, TX
- Coordinated specialty therapy access among patients, prescribers, pharmacies, and payers, including copay assistance, foundation funding, free-drug programs, and manufacturer support enrollment
- Kept REMS documentation and authorization requirements on schedule; documented adverse drug reactions and completed clinical follow-up
2017
Licensure
Doctor of Pharmacy, magna cum laude
Midwestern University College of Pharmacy, Glendale, AZ
- Rho Chi Honor Society
- Registered Pharmacist, California State Board of Pharmacy
2017 to 2024
Patient Care
Staff Pharmacist
Walmart, Fresno, CA (full-time 2 years, per diem 5 years)
- Supervised and trained pharmacy technicians and associates in a high-volume retail pharmacy
- Verified prescriptions; provided counseling, immunizations, and medication therapy support
- Improved inventory controls to reduce medication waste
2019 to 2021
Formulary and Automation
Clinical Formulary Pharmacist
Envolve Pharmacy Solutions, Fresno, CA
- Built and maintained SmartPA automated prior authorization and DUR edits, improving adjudication accuracy and formulary enforcement
- Converted formulary changes into configurable system logic and tested it before release
- 2020 Key Contributor Award for exceeding performance targets on PBM initiatives
2021 to 2022
Health Plan
Clinical Pharmacist
Central California Alliance for Health, remote
- Reviewed pharmacy and medical prior authorization requests, including physician-administered drugs
- Audited PBM vendor policies and performance as part of delegation oversight
- Analyzed pharmacy claims and utilization to inform benefit decisions
2022 to 2024
PBM Consulting
Pharmaceutical Services Consultant, Clinical Pharmacist
Conduent, remote
- Wrote pharmacy policy, prior authorization criteria, and drug evaluations for DUR programs
- Led system demonstrations and clinical validation during SIT; trained client staff on PA automation
- Resolved pharmacy data issues with Medi-Span and First Databank; shaped data governance practices
2024 to 2026
Product and Technology
Technology Solutions Management Consultant, PBM; Clinical Pharmacist
Conduent Government Healthcare Solutions, state Medicaid PBM programs
- Advised IT leadership on PBM roadmap and feature priority
- Converted NCPDP Telecommunication F6, SCRIPT, ePA, and Formulary & Benefit changes into requirements and solution designs
- Wrote requirements for AI-supported initiatives, including escalation paths and human review
- Aligned technical scope and timelines in RFP responses
2025
AI Governance
URAC Health Care AI Accreditation Advisory Committee
Advisory member since April 2025
- Part of the first working group developing national accreditation standards for AI in healthcare
Dec 2025
Federal Initiative
CMS IDea Challenge: Strategies for Securing Member IDs
Selected participant, in-person event, San Francisco, CA, December 5, 2025
- Worked with teams from mixed backgrounds on ideas to strengthen the security of health plan member IDs and reduce fraud
- Part of the CMS Crushing Fraud, Waste, and Abuse initiative
2026
NCPDP Speaking
Speaker, podcast guest, and webinar panelist
NCPDP
- ACPE-accredited CE session on responsible AI in prior authorization
- NCPDPunscripted podcast on CMS, AI, and prior authorization
- Webinar panelist on the transition to Telecommunication Standard vF6
Now
Open to connecting
With healthcare leaders and teams interested in pharmacy and healthcare technology